Direct contact with the people who built the system. Support in Swedish and English, remote or on site.
Reach the support team by phone or e-mail on weekdays 07:00–16:00 CET+1.
Register and follow cases, search the knowledge base and download files. Log in with your customer account.
Open support portalScreen sharing with a technician for fast troubleshooting, wherever the factory is.
Start a session →Requirements, server setup and client installation guides for local and cloud installations.
Read the guide →Update Balthzar Client, Bzx21 and Dashboard — instructions and the latest version download.
Update instructions →Manuals and reference documentation for every Balthzar module.
Browse documentation →Training for operators, production leaders and administrators — on site or remote.
See training options →Connect Balthzar data to Microsoft Power BI. Setup guide and report templates.
Power BI guide →